Privacy Policy

We collect basic information needed to serve you well — your name, contact details, delivery address, and order history when you shop with us, along with technical data like your IP address and browsing behaviour via cookies. We use this to process and deliver your orders, respond to enquiries, send marketing updates only if you've opted in, and improve your experience on our site. We never store your full card details — payments are handled securely by our payment provider.

We do not sell your personal data. We share it only where necessary — with delivery couriers to fulfil your order, payment processors to complete transactions, trusted service providers who support our website and customer service, and authorities where required by law. We take reasonable steps to keep your data secure and retain it only as long as needed, though no method of transmission over the internet can be guaranteed 100% secure. Our website also uses cookies to improve your browsing experience, which you can manage or disable through your browser settings.

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to access, correct, or request deletion of your personal data, and to withdraw consent to marketing at any time. Our site is not directed at children under 18, may occasionally link to third-party sites we're not responsible for, and this policy may be updated from time to time with changes reflected here. If you have any questions or wish to exercise your rights, contact us at researchteam@imhsb.com.

Last updated: 4th August 2026